Your FAQ Guide for What to Expect When Renting Mobile Storage

If you’re considering mobile storage for your next move, renovation, or decluttering project, Big Box Mobile storage containers offer the flexibility and convenience you need. Whether you’re in London, Ontario, or surrounding areas, our portable storage units make it easy to store and move your belongings—on your terms. This FAQ guide will answer all your questions about renting a mobile storage unit from Big Box Mobile.

Storage and Moving: How Mobile Storage Works

Can I use a Big Box container for both moving and storage?

Sure! Big Box Mobile containers are flexible. They can be used as moving pods or for long-term storage. This flexibility makes them ideal whether you’re relocating, decluttering, or managing a renovation project.

What makes Big Box Mobile a better alternative to other moving services?

Unlike traditional movers or storage facilities, Big Box Mobile delivers clean, weatherproof, rodent-resistant containers directly to your door. You pack at your own pace, and there are no hidden fees or surprise charges. It’s a stress-free, all-in-one solution.

How much time do I have to pack my container?

You can take the time you need. Big Box Mobile’s flexible rental terms allow you to pack and organize your belongings at a pace that works for you.

How do I access my bin if I store it with Big Box Mobile?

Access is simple. When your container is stored on-site with Big Box Mobile, you can schedule access times to retrieve or add items as needed.

How much can I fit inside a standard container?

Container sizes vary, but a standard unit can fit the contents of a one- to two-bedroom apartment. Big Box Mobile offers multiple sizes to accommodate larger or smaller storage needs.

Delivery and Pick-Up: What to Expect

What does level delivery mean? Will the mobile unit ever be tilted?

Containers are delivered level to ensure safety and prevent damage to your belongings. Even on uneven surfaces, Big Box Mobile ensures your unit remains stable.

How soon can I get a container to my house?

Delivery is fast and flexible, typically within a few days of booking. Availability may vary depending on location and demand.

Can I choose what time of day to receive my container?

Yes. Big Box Mobile works with you to schedule a delivery time that fits your day.

Do you deliver Big Box Mobile containers to apartment buildings?

Yes, containers can be delivered to apartments, though space and accessibility are factors. Big Box Mobile’s team will work with you to ensure smooth placement.

I’m done with the container, what now?

Once you’re finished, simply schedule a pick-up. Big Box Mobile will retrieve your container promptly and safely.

How much space is needed for delivery?

A standard driveway or accessible area is typically sufficient. Your delivery team will assess the site to ensure there’s enough room for safe placement.

What areas do you service?

Big Box Mobile serves London, Ontario, and surrounding areas, providing convenient access to mobile storage for both residential and commercial customers.

Rental Terms and Billing

How are mobile bin rental prices determined?

Pricing is transparent and depends on container size, rental duration, and delivery requirements. There are no hidden fees.

How long can I rent a container for?

Big Box Mobile offers flexible rental terms, ranging from short-term to long-term rentals, so you can rent for days, weeks, or months depending on your needs.

Do you offer short-term or long-term rental options?

Yes, you can choose a rental plan that works for your schedule.

How will my billing cycle work?

Billing is straightforward and based on your chosen rental period. Big Box Mobile ensures all charges are clear and upfront.

Is there a damage deposit required?

A refundable damage deposit may be required, depending on the rental terms, to ensure container care.

I really like my container, can I purchase it instead of renting?

Yes. Big Box Mobile offers options to purchase containers if you decide you’d like to keep it permanently.

Want more details about billing, delivery or access?

Visit our Frequently Asked Questions page for additional information.

Container Features: Safety and Security

Why is Big Box safe?

Big Box Mobile containers are designed for durability and security, featuring rodent-resistant construction, weatherproofing, and optional locks for peace of mind.

Does the container come with a lock?

Yes, you can secure your belongings with a lock, keeping your items safe at all times.

How do I open and close my bin?

Containers feature easy-access doors that allow for convenient loading and unloading.

What are the benefits of using a shipping container over traditional storage?

Shipping containers are portable, flexible, and weatherproof. They save you trips to a storage facility and can be placed right at your home or job site.

Are your containers rodent-proof and weather-resistant?

Yes. Big Box Mobile containers are built to withstand weather and pests, ensuring your belongings remain safe and dry.

Ready to Rent?

Big Box Mobile makes renting mobile storage in London, Ontario straightforward and stress-free. Whether you need temporary storage during a move, extra space for renovation projects, or a safe spot for your seasonal items, a mobile storage container gives you convenience, flexibility, and peace of mind.

ocean container - red with packing boxes inside

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